We are committed to providing reliable and transparent shipping services to ensure you receive your PawiseUs products promptly and safely.
Order Processing Time
Once your order is confirmed, we carefully pick, inspect, and pack your items within 1–3 business days. You will receive a tracking notification once your order is dispatched.
Shipping Methods & Delivery Times
We partner with trusted carriers including DHL, FedEx, USPS, and EMS to ensure secure and trackable delivery.
United States & Europe:
- Standard shipping: 15–20 business days
- Express option available at checkout for faster delivery (varies by region)
Delivery times begin once the order has been handed to the carrier and do not include order processing, customs clearance, weekends, or public holidays.
Shipping Coverage & Costs
- Free standard shipping is provided on all orders to the United States and Europe.
- Depending on your location and order size, the system will automatically select the most efficient carrier.
Important Notes
- Please ensure your shipping address is accurate and complete. We are not responsible for delays or additional charges resulting from incorrect addresses, failed delivery attempts, or missing customs documentation.
- Customs, import duties, or taxes may apply depending on your country’s regulations. These are the responsibility of the recipient.
- Delays may occur due to customs inspections, carrier disruptions, weather events, holidays, or regional circumstances beyond our control.
- If your order has not arrived within 25 business days of shipping confirmation, please contact our support team for assistance.
Our Commitment
- Eco-friendly and protective packaging
- Full tracking provided for every order
- Dedicated customer support throughout the shipping process
For any shipping-related questions, contact us at pawiseusofficial@gmail.com
Thank you for choosing PawiseUs.